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FAQ

FAQ

1. Where’s your company?

We locate in Xiamen city. It takes about 2 hour from Beijing or 1 hour from Hongkong by Air


2. When your company established and what are your main products?

Established in 2001, we devoted ourselves to various kind of eco-friendly bags.

3. Are you a factory or trading company?

We are factory with 12 years’ export experience.

4. How many workers in your factory and production capacity?

200 workers for bags, monthly output is more than 2,000,000pcs

5. What’s your MOQ?

Normally, our MOQ is 5,000pcs or 10,000pcs according to different kind of bag. Please contact us to get the exact information.

6. What are your main markets?

Our main markets are North America (60%)and Europe(30%), but actually, we export to more than 50 countries around the world.

7. What are your main clients?

North America: DEBCO BAG DISTRIBUTORS LTD; JET LINE; Sweda Company LLC; HIT PROMOTIONAL; Ariel Premiun Supply, Inc; Horizon Designs Inc; M.T Packaging Inc; HP; JMD

Europe: Casino, Sonaemc, Rossmann, PEA(Produzioni), Editoriali (Aprile), Kania,

8. What’s your lead-time of bulk production?

Our lead-time is about 25-55 days according to different products and QTY. We also can help clients to solve rush order issue. Below is our experience for your reference.


Time Client Country Quantity Lead time





2008 TB bank CANADA 500,000 60days





2009 BUCKLE AMERICA 945,000 58days





2010 ICELAND UK 384000 50days





2011 REAL GERMANY 1,750,000 60days





2011 AITA SPAIN 772,770 59days





2012 Rossmann Germany 3,000,000 under production


9. What is eco-friendly?


Usually we could define eco-friendly in three levels.

A. reusable. Compare to those disposable packaging bags, all of our bags can be reused for many times, such as pp non-woven bag, polyester bag, cotton bag, rPET bag, etc.

B. reduce and recyclable: our eco bag can be degraded in 90days at most , compare with plastic bags which need at least one thousand year to degrade( even can not be totally degraded), it will reduce the pollution greatly and it's much easier to be recyclable.

C. recycled. It is the highest level of eco-friendly, our rPET bags made from the recycled wasted bottles, it make full use of the wastes, saved the cost, reduced the pollution and protect the earth drastically.


10. How do you control the product quality?


We have a professional QA(quality assurance) system and on-line and off-line QC, respectively for the  material incoming control, production control and packing control. All of the quality control processes ensure our products high quality on time.


11. What certificates do you hold?


Factory: BSCI, Wal-Mart, ALDI, ROSSMANN
Products: CPSIA & EN71 qualified by SGS & CTS


12.How can I get a sample? Is it free? What’s the sample lead-time?


If the sample you want is our stock sample, it will be free for you, but you need to pay for the delivery charge. For the sample with your printing, some samples charge is required. It takes us about 5 days to finish the sample.


13. Can you make the products as our requirement?


We have more than 12years’ OEM experience. I am sure we are quite qualified to handle your project. Beside, we have professional R&D team. Let us know what kind of product do you need.


14. I just have an idea for the product or case but no samples, formal specs or computer aided designs, can you be of service?


We have 3 professional designers with average 8 years design experience. We are sure to achieve your idea to real products.